Help Center
How can we help?
Search our knowledge base or browse by category below.
How do I know what stick flex to choose?expand_more
Rule of thumb: flex roughly half your body weight. 150 lb player = 75 flex. See our Flex Guide for details.
What is your return policy?expand_more
Returns, replacements and warranty are handled case by case. Message us on WhatsApp +91 9111222274 with your order details and clear photos for fit issues or genuine defects, and we'll guide you.
Do you ship across India?expand_more
Yes — pan-India to every pincode from our Visakhapatnam, Vijayawada and Bengaluru hubs. For overseas requests, message us on WhatsApp.
How long does shipping take?expand_more
Typically 3–7 working days to metros, 5–10 days to other pincodes. Shipping cost is confirmed per order with your WhatsApp quote — no hidden fees.
Are your skates heat-mouldable?expand_more
Most senior + intermediate skates are. Look for "thermo-form" in specs. Professional fitting recommended — WhatsApp us for guidance.
What if my product is defective?expand_more
Branded gear carries the manufacturer's standard warranty. WhatsApp +91 9111222274 with photos and your order details and we'll help you raise the claim.
Do you offer team / bulk discounts?expand_more
Yes — academies, schools and clubs get tiered B2B pricing. WhatsApp +91 9111222274 with team size, sport and items for a quote, usually within 1 working day.
How do I track my order?expand_more
Share your order reference on WhatsApp +91 9111222274 and we'll send courier status, ETA and delivery updates during business hours.
Can I change my order after placing it?expand_more
Message us on WhatsApp as soon as possible. If it hasn't been dispatched we'll change the items, size or address; once it's shipped we'll help with a return or exchange.
How do I pay for my order?expand_more
Once your quote is confirmed on WhatsApp, payment is arranged directly with our team — UPI, bank transfer and other India options. We never ask for card/CVV details over chat.
Do you have a physical store I can visit?expand_more
Offices in Visakhapatnam & Vijayawada (Andhra Pradesh) and a Bengaluru fitting centre. Visits are by appointment — WhatsApp +91 9111222274 before you come so we can serve you better.
What size should I order for my kid?expand_more
Tell us the player's age, height and sport on WhatsApp and we'll recommend a size. Most youth gear has expandable shells so kids grow into them.
Still need help?
Real humans on WhatsApp +91 9111222274 — Mon–Sat, 10:00–19:00 IST.